Welcome to SSB Infravizen, your trusted independent partner for seamless printer setup, installation, and network configuration. Based in Broward County, Florida, we deliver reliable, remote technical assistance to home users, remote professionals, and small offices across the United States.
Our mission is simple: to eliminate the frustration of technology setup and get your equipment working exactly when you need it.
Our technicians specialize in guiding you through complex wireless connections, device drivers, and multi-device sharing workflows.
Whether you are setting up a single inkjet printer for a home study or configuring a multi-function laser printer for a busy office, we adapt to your unique environment.
We pride ourselves on offering objective, customer-first support. We operate as a dedicated third-party service provider, meaning our loyalty is strictly to you—the user— not a specific hardware manufacturer.
At SSB Infravizen, transparency is the foundation of our business. We explicitly state that we are an independent service provider and are not directly affiliated with, endorsed by, or partnered with printer manufacturers.
This independence allows us to provide unbiased, straightforward troubleshooting tailored to whatever brand or model you use. We operate strictly under professional standards to ensure your data, network, and devices remain safe and secure throughout our configuration process.
Getting your printer up and running shouldn't be stressful. We have designed a straightforward, four-step process to securely connect and configure your equipment from the comfort of your home or office.
Reach out to our support desk by calling our toll-free number +1 (855) 366-1606 or filling out our online service request form.
Tell us your printer make and model, along with a brief description of what you need, such as setting up Wi-Fi, installing computer drivers, or connecting your smartphone.
A dedicated technician will review your request and guide you through establishing a secure, encrypted remote connection.
We prioritize your privacy and data security; our remote session only begins when you explicitly grant us permission and access.
Sit back while our expert handles the technical heavy lifting. We will:
We never consider a job complete until we prove it works. Your technician will perform a live test print with you on the line to confirm everything is operating flawlessly.
Once you are completely satisfied, we safely disconnect from your computer, leaving your system clean, secure, and ready to print.